Patient Arrival Policy


For your protection, and that of others, all dogs must be on a leash and properly controlled while in the waiting area and consultation rooms.


If you are concerned that your dog may be suffering from an infectious condition, such as kennel cough, please remain in the car and alert our reception staff to your arrival.  



All cats must be presented in an appropriate cat carrier.


Other species

Exotic species should be brought to the surgery in a suitable box or carrier. We are happy to lend you a heat pad if you arrive early for your appointment, just ask at reception. If you are concerned about how to safely transport your pet to the surgery please ask when you book your appointment and we will be happy to advise you.


Anderson's Veterinary Surgery


The Gatehouse

132 Burnt Ash Lane



Tel.: 0208 2901698



Business Hours


Monday- Friday 8.30am-7pm


Saturday 8.30am- 12.00pm


Sunday 9am-12.30pm at our Orpington branch

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